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What Governs Your Account on 3r33

Our legal terms set out how your account works, what data we hold, and how eligibility is determined — access depends on local law and is available only where permitted in your region.

Account TermsData & PrivacyEligibility by RegionPakistan Access RulesContact & Disputes
3r33 What Governs Your Account on 3r33
DATA AND SECURITY

How We Handle Your Data and Account Security

We collect only the data needed to run your account — identity verification, transaction records from JazzCash, Easypaisa or Raast, and session logs. Data is held for the period required under applicable rules, then deleted or anonymised. You can request a copy of the data we hold on you at any time through the written contact route above.

Data Retention

Transaction and identity records are kept for the minimum period required by applicable rules. After that period, data is deleted or anonymised — we do not hold your information indefinitely.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorised access, contact support in writing immediately so we can freeze the account.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can adjust cookie preferences in your browser settings at any time.

Your Data Rights

You may request access to, correction of, or deletion of your personal data. Submit the request in writing through our support channel with your account ID and we will respond within a reasonable period.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a data request, or a dispute about a transaction — whether through JazzCash, Easypaisa or Raast — our support team handles legal queries in writing. Submitting your concern in writing means we can track it, assign a reference, and get back to you with a documented response. Verbal queries about legal matters should always be followed up in writing for your own record.

Email Support Send your legal query or data request to our support email. Include your account ID and the nature of the concern so we can route it correctly and respond with a reference number.
Live Chat — Written Record Start a live chat session and state your legal concern in writing. We will escalate it to the relevant team and provide a written summary of the outcome for your records.
Account Help Centre Your account dashboard includes a help section where you can submit a formal request — covering data access, transaction queries, or policy clarification — and track its status.

Common Questions About Our Legal Terms

These are the legal questions we hear most often — covering eligibility, data rights, account closure, and how our terms interact with your JazzCash, Easypaisa or Raast transactions. If your question is not here, use the written support route above.

Accounts are available to individuals in regions where access is lawful under local law. Eligibility is confirmed during registration. We do not offer access where local law prohibits it.

Yes. Every transaction on your account — whether via JazzCash, Easypaisa or Raast — falls within the scope of these terms. Your wallet transaction history is part of your account record.

Submit a written data access request through our support email or live chat, including your account ID. We will confirm receipt and respond with your data within a reasonable timeframe.

We publish the updated terms on this page with the effective date. Continued use of your account after that date means you accept the new terms. You may close your account if you do not agree.

Put your dispute in writing — via email or live chat — with your account ID, the date, and the transaction amount. We log every written dispute and respond with a reference number.

We retain identity and transaction records for the period required under applicable rules following account closure. After that, data is deleted or anonymised in line with our retention schedule.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.